About Us
Frost are a British company supplying specialist tools, paints and equipment for professional and hobby restorers of all types of vehicles all over the world.

Making A Purchase
Making a purchase is easy, Just browse our shop, and click the 'Buy' button next to any items that you wish to purchase which will add them to your shopping basket. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to satisfy your order. If you desire these details will be saved on your computer to save you time in future. Please see CREDIT CARD SECURITY and PRIVACY POLICY below for full details.
We accept Visa, AMEX, Mastercard, Switch, Delta and Eurocard. If you are shopping from outside the UK, place your order and your credit card company will convert the transaction to your own currency.
We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information over the Internet, via phone, fax or snail mail.

Delivery Schedule
We normally despatch items within 48 hours of receipt of your order. If an item is out of stock, it will be marked "backordered" on your order acknowledgement and sent out as soon as they are available.

Back Orders
If your item is not in stock, we will back order for you. You can cancel your order by email or phone if you would rather not wait.

Tax Charges
Catalog prices include VAT at 17.5%. For deliveries within the European Union VAT must be paid. All other orders are tax free.

Credit Card Security
For your security all credit card numbers are encrypted before transmission over the internet. They are only decrypted after they reach our computer. They are not held in clear text on any web site and are not stored on your computer - see PRIVACY POLICY below.

Privacy Policy
To allow Frost to supply our customers with the best possible service, we are changing our Privacy Policy. From time to time, we will make our postal mailing list (names and postal addresses only) available to carefully screened companies whose products we believe will be of interest to you. If you prefer that we do not share any information with these companies, please contact us at the following email caroline@frost.co.uk.
Cookies are used on this website to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details (excluding your credit card numbers) if you select the 'Remember Me' option. This means next time you place an order you will only have to enter your credit card details.

Reaching Us
If you have any query about your order such as despatch date or specific information of products in this catalog, please telephone +44 (0) 1706 758 258 or email art@frost.co.uk

Guarantee
If you are not totally satisfied with your purchase, simply return the unused goods to us within 14 days for a full refund or replacement. This does not affect your statutory rights.

Returns
Please post goods to be returned or exchanged to Frost Auto Restoration Ltd, Crawford St, Rochdale, LANCS OL16 5NU. Pack well and return to us with a note of your requirements and original invoice number.